The Follow-Up Crisis in Healthcare
Over 8 million outpatient appointments go unfilled each year while 10,000 nursing roles remain vacant—leaving millions of patients without the follow-up care that could prevent readmissions and complications.
Nurse Burnout is at Breaking Point
30% of NHS England staff report frequent burnout in 2024, with 34% of nurses actively considering leaving the profession.
Patients Are Slipping Through the Cracks
Missed Follow-Ups Cost Healthcare Systems Millions
Automated Patient Communication
01. Talks like a Nurse
Lara engages patients with personalized, natural voice interactions, making them feel heard and connected to their care. Utilizing medically approved scripts across 10+ languages, Lara ensures consistent, compliant communication, tailored to each patient's needs and cultural background.
02. Thinks like a System
Lara connects securely with your existing EMRs, patient management systems, and other legacy healthcare platforms via robust APIs. This ensures real-time data flow for accurate follow-ups and system updates. Lara intelligently pulls patient data, documents responses in structured, instantly usable formats, and flags clinical concerns for immediate human escalation.
03. Scales like Software
Scale your follow-up capacity from 50 to 5,000+ calls per day without adding staff or manual oversight. Gain real-time analytics and actionable insights into patient compliance, health trends, and potential risks, empowering your agency with valuable data for proactive care.
How it Works
Three steps to transform your follow-up workflow
Connect
Lara integrates seamlessly with your existing EMRs, patient management systems, and care platforms through secure APIs. Setup takes days, not months.
Automate
Lara conducts personalized patient follow-ups based on custom workflows, flags clinical concerns, and escalates to humans when required.
Deliver
Responses are instantly documented in your EMR with structured, actionable data. While analytics reveal patterns in patient compliance, health trends, and care gaps.
Fully compliant with UK GDPR and Data Protection Act 2018
All data stored on UK-Based Servers
DPIA certified, DSPT NHS-ready infrastructure.
AES Encryption
Our Story
Lara's journey began from a deep understanding of the challenges faced by care team: the critical need for consistent patient follow-ups and the overwhelming burden on nurses. Our mission is to bridge this gap. We developed Lara as an intelligent, empathetic solution to ensure every patient receives timely attention, helping prevent complications and improving overall well-being.
Lara can be used for various Use Cases such as following up with patients with chronic conditions, following up and escalating calls to emergency, and handling appointments and queries.
Benefits & ROI
Lara's end-to-end automated follow-up system ensures significant ROI as it helps to cut DNAs, reduce administrative workload, and works 24/7.